Strategic Plan

"Your Plan. Our Future. A Community Driven Plan"

On July 15, 2014, the City of Temple Terrace adopted a comprehensive strategic plan titled "Your City. Our Future. A Community Driven Plan." This community-driven initiative was facilitated by city staff with input from hundreds of residents and 23 different external stakeholder groups.

These collaborative sessions provided valuable insights on strengths, concerns, expectations and service priorities for the city. The collected data was the foundation for the creation of a mission statement, core values, a vision statement, and 10 specific goals. The accomplishment of these goals over the next several years will establish priorities, organize efforts, and improve the quality of life for the residents of Temple Terrace. The creation and implementation of this plan will ensure that the City of Temple Terrace will be an amazing place to live, work, play and learn.

The Strategic Plan

The city's road map to the future is outlined in this comprehensive 165-page document:

Your Plan. Our Future. A Community Driven Plan.


The Mission Statement

The Internal Stakeholders (city leaders and staff) met to create a Mission Statement that answers certain key questions:
* Who are we?
* Why do we exist?
* What do we do?
* Why do we do it - and for whom?
The city's sense of purpose is summed up in this concise Mission Statement:

"To deliver professional services to our community while promoting, protecting and preserving the heritage, natural resources and quality of life for future generations of our amazing city."

The Core Values

These core values represent the culture that prevails in the city's everyday decision-making; referenced by the mnemonic RESPECT:
  • Responsiveness
  • Excellence
  • Safety
  • Professionalism
  • Ethical
  • Consistency
  • Transparency

The City's Vision

Our vision for the future is simple and precise: to serve our community with excellence.

In 2020, the City of Temple Terrace will be widely recognized as a community that demonstrates best practices in municipal government while proving its commitment to continuous improvement.

We will enhance, modernize and expand our programs, operations and facilities to ensure our services meet and exceed our customers’ expectations. By encouraging increased citizen engagement, the City’s communication will keep our customers informed and generate genuine opportunities for citizen feedback. We will strive to maintain strong and respectful relationships with strategic partners and surrounding government agencies.

The City’s organizational culture will reflect a responsive, ethical, safety-oriented and professional workforce. Our workforce will be comprised of qualified, experienced and capable employees focused on efficiency and improvement. Transparent operations and the consistent application of regulations and standards will help us maintain the community’s trust.

We will remain committed to successful economic development to support a historically conscious, sustainable and progressive multi-modal community. Our diligent work in code enforcement and public safety will protect public health, revitalize property values and enhance the quality of life throughout our community. Our efforts also will reflect our commitment to education, the arts and small-town livability. These improvements will be balanced with efficient processes for budgeting, procurement, investments, and financial sustainability.

Through this work, we will showcase our community as an amazing place to live, work, play and learn.