Services Division

The Services Division is supervised by Commander Sheryl Shingleton, a 25+ year veteran of the department.


Temple Terrace is a primary 911 call center for Hillsborough County. The Communications Unit is responsible for answering all calls for both the Police and Fire departments. The Communications Unit is staffed by a team of Communication Officers trained in 9-1-1 Emergency Dispatch and several Senior Communication Officers who fulfill the very important role of training new members. All members are supervised by the Communications Unit Supervisor.


Cmdr. Shingleton




The Records Unit is located on the third floor of City Hall and is responsible for processing all reports generated by the department. This unit is staffed by a records clerk and supervised by the department's Records Manager. Each business day, all reports are processed and forwarded to the appropriate authority as required by policy. Strict guidelines govern the release of investigative reports and related documents.
The Florida Statute (Chapter 119) outlines the criteria of what is considered a public record. The department complies with all records requests in accordance with public records laws. 

Address and hours of operations:
Police Records Unit
11250 North 56th Street
Temple Terrace, FL 33617

Monday - Friday: 8am - 4pm for walk-ins.

For more information on public records request or obtaining a copy of a police report, please email our Records Unit or call them at (813) 506-6516. 


Florida Statutes decree what fees may be lawfully imposed for inspecting and copying public records. In accordance with Section 119.07, Florida State Statute 

Single-sided copy: $ .15 each page
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